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Vivek Jayaram

Breaking the Glassdoor
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By Vivek Jayaram vivek@jayaramlaw.com It’s an inevitable scenario for most large companies: an employee signs a confidential separation agreement upon being terminated.  The employee — irate — logs onto Glassdoor.com and airs her grievances (and the company’s dirty laundry) anonymously on the company’s Glassdoor page. The C-suite is fuming.  They march into the GC’s office: “didn’t we tell you to…

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The Importance of Service
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By Vivek Jayaram vivek@jayaramlaw.com Most of our clients are pretty smart and savvy.  And even though some are cost-conscious, all of them are most interested in getting competent, focused legal advice.  But I am not going to fool myself (or anyone else) into thinking that a client selects a law firm based upon the legal strategy they will ultimately implement…

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Vol. 8: Get Your Clients Comfortable With Your Team
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By Vivek Jayaram vivek@jayaramlaw.com There is usually one reason why in-house clients hire a specific lawyer: they trust the lawyer to achieve a favorable outcome to their challenge.  This is why clients don’t usually flippantly call the “best” firm in town and ask to speak with a lawyer.  Clients usually think, rightfully so, that the right lawyer is one with…

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Vol 7: Three Kinds of Useful Information to Send Clients
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By Vivek Jayaram vivek@jayaramlaw.com Everybody appreciates thoughtful information sharing.  Now, I’m not talking about material shared by those friends who flood your inbox with regular updates about their company’s progress, their favorite charity, or chain letters that promise doom if you fail to forward to every person you know.  I’m talking about data that makes your life easier, provokes a…

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Vol. 6: Give Me the Feedback
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By Vivek Jayaram vivek@jayaramlaw.com   A lawyer I know had been representing a large, very well-known corporation for several years.  He (and his firm) had been managing the client’s trademark portfolio on a worldwide basis.  The client perceived that an error was made on a cease and desist letter, and my friend’s representation was terminated.  Just like that, one arguably…

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Vol. 5: Three Ways to Be a Better Advisor to Your Clients In-House
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By Vivek Jayaram vivek@jayaramlaw.com “That’s a business question” is a common response that lawyers provide clients all the time before moving on to the next issue on the agenda.  And it must be extremely frustrating for in-house counsel to hear this from their outside counsel; someone who is supposed to be their counselor and advisor.  Sure, issues regarding pricing and…

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Wendy Heilbut Named Partner of Jayaram Law
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This is a very big day for our firm.  For the past 10 years, I’ve been the only partner at Jayaram Law.  But today that changes. We are proud and grateful to call Wendy Heilbut a partner today.  She brings an energy, intellect, and ambition that embraces the ethos of our firm.  She’s a champion for female founders, an advocate…

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Vol. 4: Why Diversity is So Important to Law Firms
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By Vivek Jayaram vivek@jayaramlaw.com There are two main reasons why diversity is so critical to growing a successful business.  First, inclusive work environments generally produce happier employees, which results in greater productivity, morale, and retention.  Second, a business that is run by people with different points of view is more likely to succeed because a diverse group of people will…

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Vol. 3: Three Strategies to More Effectively Communicate With Clients
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By Vivek Jayaram vivek@jayaramlaw.com Nearly every relationship we have in our lives turns on communication.  If we communicate well with someone, the relationship will likely be successful.  And we’ve all been in relationships where we just couldn’t seem to communicate well with the other person.  Those relationships don’t last. In my experience, developing a successful relationship with clients in house…

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So You Think You Can (Steal a) Dance?
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By Vivek Jayaram vivek@jayaramlaw.com   Fortnite is the most popular video game in the world, earning in the neighborhood of $300 million a month.  Leading the charge into the new billion-dollar frontier of esports – the moniker given to the world of competitive, organized video gaming – Fortnite is changing the way gaming industry professionals monetize video games.  But one…

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